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Botswana
Library Association (BLA) Professional Ethics

 

 


Introduction

 

The first question to address is why the library association should concern itself with the formulation of professional ethics. The overall aim of the association is to help uphold all lawful aspects of the library and information profession. It is clear in the objectives of the association that it is in the association’s best interest to have all professionals having a coordinated and uniform code for their core conduct

 

The objectives are as follows:

 

v     To unite all persons engaged, or interested in library and information work by holding conferences, meetings seminars etc

v     To encourage the establishment, improvement  and promotion of libraries and information services

v     To promote and encourage bibliographical study and research

v     To improve the status of library and information workers

v     To improve the standards of library and information practice

v     To monitor any legislation affecting library and information workers

v     To collect and publish regularly (as proceedings, journals, bulletins, newsletters etc.)  information of benefit to its members, or for the promotion of the aims and objectives of the association.

v     To assess and offer recommendations on courses of library and information training

v     To recommend appropriate salaries and conditions of service for library and information workers.

 

A set of professional ethics accepted by practicing persons in the relevant fields would go a long way towards achieving the goals.

 

 

Mason's 1986 writes about "Four Ethical Issues of the Information Age". In his article Mason emphasizes four issues of Privacy, Accuracy, Property and Accessibility (PAPA). While these are good foundations for library professional ethics, the library profession has become very dynamic calling for the librarians’ definition of their moral role and consideration for issues currently at hand. The Institute for Global Ethics on the justification for the need for ethics makes an observation that The immense power of modern technology extends globally. Many hands guide the controls and many decisions move those hands. A good decision can benefit millions, while an unethical one can cripple our future.” (http://www.globalethics.org/ethics.html, May 2000) It is modern technology that has blurred clarity on intellectual property and copyright regulations; it is the same technology that has the potential to broaden the scope and ease information provision. BLA needs a set of professional ethics to guide us all in the profession and make us aware of our expected roles and obligations.

 

Justification for need for ethics

 

While technology might be a powerful invention that influences our services and interaction with the clientele, the main factor in librarianship or information service is people relations. The people outside the profession, commonly referred to as users or clients, have different expectations of the professional. The professionals also have expectations of one another as they interact with each other or with the users. The way professionals relate and behave towards each other and towards their users portrays an image for the profession. A lot of professions have decided to draw up a set of professional ethics to systematically coordinate moral and ethical behaviour within their professions.  In Botswana, the library profession not popular to the extent that majority of the population understands its role. It is a profession that needs nurturing and whose image needs proper molding and protection as we leap forward into the information age. A stipulated set of professional ethics is needed to ensure uniformity in moral and ethical behaviour in service provision. All professionals should be striving for the same goal, to portray an image of a profession that upholds good conduct, good governance, accountability, respect for human rights at all levels and respect for the societal cultural diversity.

 

Definition of terms

 

Librarians / Information Workers:

All trained information workers serving in all types of information providing institutions such as libraries, information centres, documentation centres, archives, etc.

 

Professional Ethics :

 

A set of moral principles that guide individuals or groups of people in the endeavor to achieve a standard behaviour in conducting their business and in relating with others so that their conducts is seen to reflect their values, good governance, integrity, honesty, accountability and other virtues deemed desirable.

 

Core issues in the Professional Ethics

 

While the library association perceives the profession as the overall guiding light on which to build all principles in formulating a set of ethics, it identifies four main levels of relations or interactions that form the whole arena in which the professionals operate.

 

v     Society

v     Users

v     Institution

v     Self

 

 

Profession

 

 

1.     Information age – Librarian must advocate and usher in the information technologies to enhance library service and avoid restrictions to inflow of information that were inherent in old information delivery services.

 

2.     Lobbying - Librarians must lobby government stakeholders and other concerned groups to get the necessary information provision environment and  move with the IT tides.

 

3.     Networking, resource sharing and collaboration – Librarians must work with their fellow professionals to achieve high quality service provision.

 

4.      Advocate conducive working conditions – Librarians must secure appropriate labour conditions for the development and pursuit of professional library services

 

5.     Corruption – Librarians must strive to make library and information practice corruption free.

 

6.     Collegial Respect – Librarians should not discriminate against each other.

 

7.     Intellectual Property – Librarians must strive to protect intellectual property through enforcement of the copyright legislation and give advice on the copyright regulations.

 

 

Society

 

8.     Social compatibility and obligation - Librarians must, and are expected to work within the boundaries of social values and within an environment shaped by the specific users’ needs.

 

9.     Democracy – Librarians must, in addition to upholding and promoting democratic principles or freedoms presented in the country’s constitution as a “non-racial democracy which maintains freedom of speech, freedom of the press and freedom of association  (NDP8 p.1), advocate information freedoms including intellectual freedom “Intellectual Freedom is the right of every individual to both seek and receive information from all points of view without restriction. It provides for free access to all expressions of ideas through which any and all sides of a question, cause or movement may be explored.” ALA Office for intellectual freedom (http://www.ala.org/oif.html, May 2000)

 

10. Participation in cultural development – Librarians must cooperate with society to stimulate the development of cultural environment in society and the community they serve. Librarians must network with appropriate groups and organisations within the societies they serve.

 

Users

 

11. Discrimination – Librarian must never discriminate against any user in their daily information service provision. Libraries should be discrimination free zones..

 

12. Confidentiality – Librarians must never disclose to a third party any information pertaining to information sought or received, and materials consulted, borrowed or acquired by any library user. Librarians must protect each user's right to privacy.

 

13.            Free flow of information – Librarians must advocate the users’ right to access information, talk against any form of censorship, encourage and take a proactive role in the dissemination of information.

 

Institution

 

14.            Leadership in information related issues – Librarians must, through their institutions provide leadership and expertise in the design, development, implementation and management of knowledge based information systems that meet their institutions needs in particular and those of their users in general.

 

Self

 

15. Knowledge of Information Sources – Librarians must always strive to be familiar with various sources of information. Librarians are expected to be familiar with materials within their libraries but also to have some idea about contents of other libraries.

 

16.  Self-development - Librarian must strive to constantly acquire new knowledge through professional training, conference attendance, professional networking, private study and research.

 

17. Obligation to uphold professional integrity - Librarian must uphold and adhere to moral principles at all times.

 

18. The Library Association will monitor adherence and forward any case worth hearing to the ad hoc Disciplinary Committee, which is one of the organs of the association.